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<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=740 style='width:555.0pt;mso-cellspacing:0in;border:outset navy 1.0pt;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id=table1> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:inset navy 1.0pt;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' id=table2> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=2 style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><img width=740 height=125 id="_x0000_i1026" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/header_green.jpg"></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width="26%" valign=top style='width:26.0%;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;border:outset blue 1.0pt; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id=table3> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:inset blue 1.0pt;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;background:blue;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id=table4> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:.75pt .75pt .75pt .75pt'> <p align=center style='text-align:center'><span style='font-size:13.5pt; font-family:"Arial","sans-serif";color:white'>October 2008<br> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>In this issue</span></p> <p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp; º%</span><span style='font-size:9.0pt;font-family: "Arial","sans-serif";color:white'>Greetings<br> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp; º%Survival of the Admin-less</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:white'><br> &nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>º%</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; color:white'> How Big is Your Mailbox?<br> &nbsp;</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'> º%Remote Network Monitoring<br> &nbsp; º%Sage 25 Challenge<br> &nbsp;</span></p> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in' id=table6> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p align=center style='text-align:center'><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif";color:blue'><img width=200 height=97 id="_x0000_i1027" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/SageChallenge.jpg"></span></b></p> <p><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Scotia Glenville Family Medicine - SAGE 25 Challenge</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>May 2, 2008<br> August 2005 Scotia-Glenville Family Medicine was starting the process of going high-tech. One phone call was all it took  we called Sage. This phone call changed SGFM forever. In walk Jeff and Bill M., my heroes. In what today seems like an overnight process the Sage team wired, installed and programmed a network of 30 computers. </span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Since then Sage has played and continues to play an integral role in the daily function of SGFM. When I call there is always a friendly person at the other end of the phone. Stephanie and Nancy are a great first impression to your company. No matter how frustrated and absolutely panicked I am they always seem to direct me to the right person to solve what seems to me to be a total crisis.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Through all the tears, anger and frustration you always seem to fix my problem. So that being said I am responding to your <b>Sage 25 Challenge.</b></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>1. SAGE staff going way beyond expectations: Ya think!</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>2. The implemented solution greatly increased client productivity: Well that would depend, define productivity.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>3. SAGE pulled our company chestnuts out of the fire (or flood): Well personally, I don t have chestnuts, what about an ass, I have one of those; you have saved my ass on more than one occasion.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>As a token of thanks I am giving you a choice of your FLA (four letter acronym). Pick your favorite.</span></p> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><img width=25 height=31 id="_x0000_i1028" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/checkmark.jpg"></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>S</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>etting <br> <b>A</b> <br> <b>G</b>ood <br> <b>E</b>xample</span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><img width=25 height=31 id="_x0000_i1029" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/checkmark.jpg"></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>S</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>ensibly <br> <b>A</b>cting <br> <b>G</b>eeky <br> <b>E</b>nvironment</span></p> </td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><img width=25 height=31 id="_x0000_i1030" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/checkmark.jpg"></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal>&nbsp;</p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>S</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>atisfaction <br> <b>A</b>lways <br> <b>G</b>uaranteed <br> <b>E</b>nd of Subject</span></p> </td> </tr> </table> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>All joking aside, SAGE is truly a great group of people. If we were to do it all again, I would<b> strongly</b> recommend using you. </span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>I wish you all the best and much continued success. Congratulations!</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Sue Raiano<br> IT Manager<br> Scotia Glenville Family Medicine</span></p> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> <p>&nbsp;</p> </td> </tr> </table> <p align=center style='text-align:center'><o:p>&nbsp;</o:p></p> <p align=center style='text-align:center'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>1 Computer Drive South<br> Albany, NY 12205 <br> 518-458-9300<br> <a href="mailto:info@sagecomputer.com">info@sagecomputer.com</a></span><br> <span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf4875VhOdYeIFBlGhTboKiTYRPNwd9OAqZ4gYExLPpgRFqFkR3vaQq8c_n4tg5V5SPGwXKo0M9TlO6PCqCvKUWWLnXYiORxHj-Gua8i6fsmVdQ==">www.sagecomputer.com</a></span></p> <p align=center style='text-align:center'><o:p>&nbsp;</o:p></p> </td> <td width="72%" valign=top style='width:72.0%;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in' id=table5> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Greetings,</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Welcome to the October edition of our <span style='color:blue'>Making</span> <b><i><span style='color:#96B685'>Business</span></i></b> <span style='color:blue'>Smarter</span> <b><i>E-Newsletter!</i></b></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Two significant problems are affecting your business and ours. First, the economic future is, at best, uncertain. How can we help you weather any downturn? Second, sophisticated security breach activity has become much more prevalent. Three clients have experienced attacks which resulted in lost productivity and/or data.</span></p> <p><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Thriving in troubled times</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>The trouble in the financial sector has real implications for our local economy. It is critically important to be prepared for a downturn and have a plan to thrive or, at least, survive. We can help. We are already working with clients to help them:</span></p> <ul type=disc> <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Focus on their core business</span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li> <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Develop a predictable IT budget</span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li> <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Reduce software licensing wastage</span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li> <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Leverage staff costs</span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li> <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Stretch out the useful life of equipment</span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li> </ul> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>There will be no  bailout for our SMB (Small and Medium Business) clients, so we are dedicated to helping you maximize the returns on your Information Technology investment. Please call Jeff or Bill to schedule a strategic review.</span></p> <p><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Security protects your assets</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>A security breach can cost you real money. In the past month, three clients have suffered security breaches. Two were deliberate hacks into their web facing databases, which compromised data and/or subjected visitors to their websites to redirection to a very undesirable site. In both instances the database was not available for regular business use while it was being cleaned. This resulted in both employee productivity and new business loss. The third security breach involved an employee who was dismissed from an IT staff position. Please see the article below for more information on how the loss of a critical IT staff member can affect your business and what you can do about it.</span></p> <p><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Microsoft SMB Server Suite Launch in November</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>On a final, much more upbeat note, Microsoft has released to manufacture both Small Business Server 2008 and Essential Business Server 2008. These suites of server operating system software provide cost-effective bundles of the latest versions of enterprise quality business solutions at prices that are attractive for small and medium businesses. We are prepared to convert to Small Business Server 2008 as soon as our business application software is ready. We look forward to helping you take advantage of the productivity gains this software will provide. If your Small Business Server is under Software Assurance, you already have the upgrade rights to SBS 2008. If not, you can purchase SBS 2003 with Software Assurance before the official launch date of November 12th, which includes upgrade rights, for significantly less than the announced cost of SBS 2008. Contact us for a proposal to purchase now and save.<br> </span><br> <!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="_x0000_s1026" type="#_x0000_t75" alt="" style='position:absolute;margin-left:0;margin-top:0;width:75pt;height:52.5pt; z-index:251658240;mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/billsig.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=100 height=70 src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/billsig.jpg" align=left v:shapes="_x0000_s1026"><![endif]><!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t75" alt="" style='position:absolute; margin-left:0;margin-top:0;width:75pt;height:51.75pt;z-index:251659264; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/jeffsig.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=100 height=69 src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/jeffsig.jpg" align=left v:shapes="_x0000_s1027"><![endif]></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='background:#96B685;padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Survival of the Admin-less</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Just how dependent is your organization on your systems administrator(s)? I like to think that all administrators are a breed of super-humans who never get sick, hit by a bus, win the lottery, take another job, or quit. Unfortunately, statistics show that system administrators are just as human as everyone else, just a little paler. They are subject to the same luck, maladies and vacations as the rest of the population. So how would you deal with your administrator leaving, especially unexpectedly? Or worse, how would you deal with firing your administrator? </span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>The system administrator has a special place in an organization. Although not generally part of the executive management, they usually have full access to all of the organization s systems, data, and programs. A part of the administrator s job is to maintain all of the systems that are used to access and use the organization s information assets. This means that the administrator has full rights, permissions and access to every aspect of the organizations information, and by extension, the organizations business itself. In a very real sense, the administrator has the keys to the kingdom.</span></p> <p align=right style='text-align:right'><span style='font-size:9.0pt; font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf4820Z1-Wat-oY-lUTp_Exj8AxB_-bIq7SQ0e37C2GglQKeBLbFCmLt9_oXsSTyxWLzt_oESXO6gefjmHf9w7sC7SGoQBVrBnoxdcWQvkMViqEXVMQimzFrS_G4kFhFbcmnRvsHRrccaMBWFKuDMwkzynM-9nbq43D3tjCe7dHd9i2PPIkrYcTPbWgCWzKGcAj0=" target="_blank">So what happens when these gatekeepers are not available?</a></span></p> </td> </tr> <tr style='mso-yfti-irow:3;height:15.75pt'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt;height:15.75pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>How Big is Your Mailbox?</span></b></p> <p><!--[if gte vml 1]><v:shape id="_x0000_s1028" type="#_x0000_t75" alt="" style='position:absolute;margin-left:133.8pt;margin-top:0; width:112.5pt;height:108pt;z-index:251660288;mso-wrap-distance-left:0; mso-wrap-distance-top:0;mso-wrap-distance-right:0; mso-wrap-distance-bottom:0;mso-position-horizontal:right; mso-position-horizontal-relative:text;mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Standard/images/email_full.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=150 height=144 src="http://www.heartlandtechnologies.com/Newsletters/Customers/Standard/images/email_full.jpg" align=right v:shapes="_x0000_s1028"><![endif]><span style='font-size: 9.0pt;font-family:"Arial","sans-serif"'>We have spent a lot of time recently (which translates to a lot of extra expense for our customers) troubleshooting, managing, and working with VERY large mailboxes.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>From a purely technical standpoint, once a mailbox gets over a GB in size, it starts to become a minor challenge in terms of supporting it, speed of access and search, and management in general. Once a mailbox gets to be over 2 GB in size, we start to run into some very serious limitations that will manifest in support, management, and disaster recovery scenarios.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Believe us when we say we are VERY heavy Outlook users, but using a few simple techniques, it is not much of a challenge at all to keep our own mailboxes under the 1 GB limit we need to keep us  light on our feet with our own mailboxes.</span></p> <p align=right style='text-align:right'><span style='font-size:9.0pt; font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf4_YWFTTR1-v9TOn48qPYkU_zCSvOtbtjSa_rvhiybXCAjwuiUTBLD89uDkP66_NR6nHSxXR1xe2DbCYHffmwxHZMCo3rBXSy5zugM5NGtnMUh19WHxf-XoGshwo1K-5jhAl6ZURZXUn4JflTqzg0hIyI6O7Qt17E-ijWjQ0-QE2EpJhZdjMTvdb7s3564xNi1E=" target="_blank">Read more</a></span></p> </td> </tr> <tr style='mso-yfti-irow:5'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:6;mso-yfti-lastrow:yes'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Increase IT Staff Productivity with Remote Network Monitoring</span></b></p> <p class=MsoNormal><!--[if gte vml 1]><v:shape id="_x0000_s1029" type="#_x0000_t75" alt="Two People Connecting Connecting Network" style='position:absolute; margin-left:171.3pt;margin-top:0;width:131.25pt;height:76.5pt;z-index:251661312; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:right;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/store/nimages/remotemonitoring.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=175 height=102 src="http://www.heartlandtechnologies.com/Newsletters/store/nimages/remotemonitoring.jpg" align=right alt="Two People Connecting Connecting Network" v:shapes="_x0000_s1029"><![endif]><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Out Of Sight, Out Of Mind -- Enjoy the Benefits of Remote Network Monitoring Without The IT Burden <o:p></o:p></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Your network or application is down and you need it corrected quickly or your business suffers through loss of productivity, revenue or image. With managed services from <b><span style='color:#5D53F7'>Sage Computer Associates</span></b><span style='color:red'> </span>corrective action is already underway to get you up and running again. <o:p></o:p></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Today s remote network monitoring applications  such as Sonicwall GMS and HP OpenView,  can help us generate valuable information about your network health and performance. This data, pulled from firewall and VPN logs, helps our network administrators quickly determine which of your network components are overburdened, underutilized or at risk. <o:p></o:p></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>And by hiring out this service, you can gain all the information you need to make critical decisions, without placing an additional burden on your busy IT personnel. <o:p></o:p></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>If you are an SMB with numerous PCs, servers and a Web site  but a small IT staff  remote network monitoring may prove to be an ideal solution. <o:p></o:p></span></p> <p align=right style='text-align:right'><span style='font-size:9.0pt; font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf49oFufMTbGWkP3jwmPn4XL2tHku54Tny8bCk1gMFV2Uqx1PxBLk4d0Ca-IOYPPXUgvzes0pWz4vTMf2v78saJAHYPzoeLcqyiwWHSpjFfeHjeYB-kYtyQSJGg4uqyaSWP7qAO_NdBX2C9IN0-8Olbp7EnWdrcQ0iS6Ugyaa72okzV334K-ZycxKONVuLg2Nu2AiSaqlYLGGfw==" target="_blank">Here s why: </a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;background:white;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'>&nbsp;</td> </tr> </table> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> </body> </html>