September  2007 In this issue   ►Greetings ►Double H Ranch   ►Are You IT Strategic?   ►Vista - Migrate or Not ► Email Mistakes Eight E-mail Mistakes That Make You Look Bad By Kim Komando Reprinted with permission from Microsoft Small Business Center I get an awful lot of e-mail. Sometimes, people are looking for help with their computers. Some of it is fan mail. Other folks are mad about something I said or wrote. Add to this the barrage of press releases and an occasional blast from the past when a former classmate or ex-boss drops me a note. After facing this tidal wave of electronic words for several years, as well as owning my own business, I've developed some strong opinions about e-mail and correspondents. Here are eight easily avoidable mistakes you should know about to keep your image and inbox in tip-top shape. 1.Failing to follow e-mail etiquette. I believe in the old adage, "You catch more flies with honey than with vinegar." There's no point in belaboring the etiquette issue. We all know we should be polite. But here are a few points to consider: 1 Computer Drive South Albany, NY 12205 518-458-9300 info@sagecomputer.com www.sagecomputer.com

Greetings, Welcome to the September edition of our Making Business Smarter E-Newsletter! The summer is almost over, and it seems that it just warmed up! One of SAGE's projects this spring was to build a new computer network for the Double H Ranch, A Hole in the Wall Camp. We are very proud of the solution we designed with them, installed and now support. See the article below for more details. Jeff Cohn is an original founder of SAGE and has been working here since 1984. That's right, back to the ages of "Wow, is that a two floppy PC. Cool!". Jeff has grown SAGE from a small programming business in the early days to today's current full service technology company. As a leader in the industry, Jeff is a member of several organizations including two industry peer groups, one of which he is president. This helps keep SAGE up to date on the latest on best practices and industry trends. When Jeff is not working he enjoys his family of six children, goes RVing (sometimes without the kids), hikes, golfs, skis, and takes lots of digital pictures. Jeff is committed to providing SAGE clients with outstanding services and SAGE employees with a great place to work. Finally, if you haven't seen our new web site, check it out.  www.sagecomputer.com As always, we appreciate your business. Double H Ranch, A Hole in the Wall Camp relies on Microsoft Small Business Server and Office 2007 to run their camp programs and support for youth and their families dealing with life threatening illnesses.  Their purpose is to enrich their lives and provide camp experiences that are memorable, exiting, fun, empowering, physically safe and medically sound.  All programs are free of charge and capture the magic of the Adirondacks.  Read more Are you IT Strategic? The purchase and search for IT products and services to make the business operate more efficiently can be a daunting task. While SAGE is pleased to be able to help our clients with this “search”, there are questions that need to be asked when looking at a replacement or even a new technology. The main question: What is the strategy of the business from an IT perspective? I have selected a few products that have recently been upgraded or purchased new by some of our clients. In each of these cases I have given a few strategic questions that should be asked before the solution is selected. Firewall/Security Appliance: This device is used to protect your network resources from outside threats. Its primary purpose is perimeter security but can also be used to provide deeper levels of security depending on the business acceptable use policy for Internet browsing. Here are a few questions to ask: Vista: To Migrate or Not? After much ado, Microsoft's newest operating system release in almost five years, Vista became available to business users in November 2006. Vista offers no shortage of visually stunning effects and new features, but these benefits come at a price — namely the need for more powerful and faster PCs. If you are among the many that are considering adopting this new operating system for your small or mid-sized business, there are some important factors you need to consider before you make your decision. Vista's key benefits Microsoft developers have built Vista to succeed where previous versions have fallen short. Here are just some of the improvements and features that are part of Vista: Easier search functionality: Windows Desktop Search enables easier searching, and thumbnail previews of documents allow you to view the contents without opening.  Read more about Vista.