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<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width=740 style='width:555.0pt;mso-cellspacing:0in;border:outset navy 1.0pt;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id=table1> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:inset navy 1.0pt;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' id=table2> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td colspan=2 style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><img width=740 height=125 id="_x0000_i1026" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/header_green.jpg"></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width="26%" valign=top style='width:26.0%;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;border:outset blue 1.0pt; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id=table3> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:inset blue 1.0pt;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;background:blue;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id=table4> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:.75pt .75pt .75pt .75pt'> <p align=center style='text-align:center'><span style='font-size:13.5pt; font-family:"Arial","sans-serif";color:white'>February 2009<br> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>In this issue</span></p> <p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp; &#9658;</span><span style='font-size:9.0pt;font-family: "Arial","sans-serif";color:white'>Greetings<br> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>&nbsp; &#9658;Internet Pain Reliever</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:white'><br> &nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'>&#9658;</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; color:white'> Be Prepared for Anything<br> &nbsp;</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:white'> &#9658;When Your PC Crashes<br> &nbsp; &#9658;Sage 25 Challenge<br> &nbsp;</span></p> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in' id=table6> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p align=center style='text-align:center'><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif";color:blue'><img width=200 height=97 id="_x0000_i1027" src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/SageChallenge.jpg"></span></b></p> <p align="center"><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Heslin, Rothenberg, Farley, & Mesiti </span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>I would like to take this time to remember many of the times that Stephanie Zebrowski has helped our firm. Ever since day one, Stephanie has always been ready and willing to help us out. I remember about a week after she started, I received and e-mail from her introducing herself to me and offering whatever assistance we may need with our account. </span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Two years ago we signed on with SAGE for Verizon Wireless (cell phones and aircards). Stephanie came through for us with flying colors. We had a lot of questions regarding both plans and phones. She was able to get us a demo of the phone we were looking at. She went above and beyond what I feel was her duty by getting all the answers for us. This year we are in the process of upgrading the cell phones. Again, Stephanie came through for us by getting a couple of phones for us to demo.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Stephanie is also our licensing guru. She has a handle of the Microsoft licensing procedures. Personally I think you need to be a rocket scientist to understand Microsoft's licensing. Every year she helps us with our licensing needs and makes our budget process so much easier because of her knowledge. Whenever she doesn't have an answer, she finds it out for us in a timely manner.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Stephanie should be remembered in this 25 year celebration.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Mary L. McMahon<br> Heslin Rothenberg Farley<br> & Mesiti P.C.<br> </b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> </table> <p align=center style='text-align:center'><o:p><img src="../../../images/logo_small.jpg" width="152" height="76">&nbsp;</o:p></p> <p align=center style='text-align:center'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>1 Computer Drive South<br> Albany, NY 12205 <br> 518-458-9300<br> <a href="mailto:info@sagecomputer.com">info@sagecomputer.com</a></span><br> <span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf4875VhOdYeIFBlGhTboKiTYRPNwd9OAqZ4gYExLPpgRFqFkR3vaQq8c_n4tg5V5SPGwXKo0M9TlO6PCqCvKUWWLnXYiORxHj-Gua8i6fsmVdQ==">www.sagecomputer.com</a></span></p> <p align=center style='text-align:center'><o:p>&nbsp;</o:p></p> </td> <td width="72%" valign=top style='width:72.0%;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in' id=table5> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Greetings,</span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Welcome to the February edition of our <span style='color:blue'>Making</span> <b><i><span style='color:#96B685'>Business</span></i></b> <span style='color:blue'>Smarter</span> <b><i>E-Newsletter!</i></b></span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>The news is filled with stories about how bad the national and international economies are performing. 0ver the past 25 years, SAGE has helped its clients weather quite a few storms. Although many call the current situation  unprecedented , we have been through enough to usually know what we need to do to help you survive and thrive.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Many of our clients are holding their own, but are concerned about the future. What do they need to do to prepare their business for the possibility that the economy does not improve in the next 6 to 12 months? How might it affect them? What should they do now to mitigate future problems?</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Another group of clients are thriving in this economy. Their businesses are growing and they need help increasing their productivity as they grow.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>The last group of clients have been seriously affected by the economic downturn. They are looking for help reducing costs and improving productivity. We can almost always help with one or the other. Occasionally, we can help with both.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>We don't presume that we can help you, but if you want to talk about your situation, we can find out. Even if we can't help, we know a lot of business resources that may.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Both Jeff and Bill are very happy to have Jayme on board. It will free us up to spend more time with our existing clients. 2008 was an eventful year for SAGE and we look forward to helping all of you to have a successful 2009.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>There is another group of inactive clients who have not contacted us in a few years. Three have called us in the last month with similar stories. Their server's stopped working and they didn't think they had a good backup. They were right; they did not have a good backup. In all three cases, we were able to recover their business critical data, but we were not confident that we would be successful for any of them. There is nothing worse than discovering that all of your business data is lost. If you are not absolutely comfortable that all your critical data is being backed up, and that you can successfully restore from your backup, please give us a call. We are three out of three this year so far, but there is no guarantee that the next one will be successful.</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Finally, we have been producing these monthly e Newsletters for two years. We would like to cover topics that interest you. If you have subjects you would like us to address, please click on this link <a href="mailto:eNewsletterideas@sagecomputer.com">eNewsletterideas@sagecomputer.com</a> and let us know.</span></p> </span> <!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="_x0000_s1026" type="#_x0000_t75" alt="" style='position:absolute;margin-left:0;margin-top:0;width:75pt;height:52.5pt; z-index:251658240;mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/billsig.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--> <![if !vml]> <img width=100 height=70 src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/billsig.jpg" align=left v:shapes="_x0000_s1026"> <![endif]> <!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t75" alt="" style='position:absolute; margin-left:0;margin-top:0;width:75pt;height:51.75pt;z-index:251659264; mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/jeffsig.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--> <![if !vml]> <img width=100 height=69 src="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/images/jeffsig.jpg" align=left v:shapes="_x0000_s1027"> <![endif]> </p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='background:#96B685;padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Internet Pain Reliever. . . </span></b></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>One of the primary goals of Information Security is to maintain the availability of information, and this month we will be discussing the availability of your internet connection. With lower costs and increased throughput, the internet is a more vital business tool than ever. So just how painful is it when your internet connection is down? </span></p> <p><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>If:</span></strong></p> <ul><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <li>Your phones connect through an internet connection ( sometimes called Voice over Internet Protocol or Voip),</li> <li>Your clients order or contact you through a server on your network,</li> <li>The computer programs you use to help run your business are hosted online,</li> <li>You connect to other locations through a VPN (Virtual Private Network),</li> <li>Some of your employees work remotely, or</li> <li>You communicate with clients/customers through email</li> </span> </ul> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> Then losing your internet connection can be very frustrating, painful and expensive, even for just a short time.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><a href="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/Pain_Reliever_Feb09.htm" target="_blank">Just how much does it cost your organization in lost opportunities, lost revenues and lost employee productivity? </a></span></p> <p>&nbsp;</p> </td> </tr> <tr style='mso-yfti-irow:3;height:15.75pt'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt;height:15.75pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Be Prepared for Anything Not Just Disaster</span></b></p> <span style='font-size:8.0pt;font-family:"Arial","sans-serif; font-weight:bold;"'>reprinted with permission from HP</span> <p><!--[if gte vml 1]><v:shape id="_x0000_s1028" type="#_x0000_t75" alt="" style='position:absolute;margin-left:133.8pt;margin-top:0; width:112.5pt;height:108pt;z-index:251660288;mso-wrap-distance-left:0; mso-wrap-distance-top:0;mso-wrap-distance-right:0; mso-wrap-distance-bottom:0;mso-position-horizontal:right; mso-position-horizontal-relative:text;mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://www.heartlandtechnologies.com/Newsletters/Customers/Standard/images/email_full.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=205 height=73 src="../../../images/redbutton.jpg" align=right v:shapes="_x0000_s1028"><![endif]><span style='font-size: 9.0pt;font-family:"Arial","sans-serif"'>Most companies spend time anticipating and planning for disasters. But in a global economy, where opportunity and risk go hand-in-hand, other events can be as devastating to the unprepared as any hurricane.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>The corporate landscape is dotted with potential landmines that can take a toll on businesses:</span></p> <ul style="font-size:9.0pt; font-family:Arial, sans-serif"> <li>Skyrocketing energy costs and environmental mandates are forcing cuts in energy consumption. </li> <li>Security audits can distract IT staff if the organization is not sufficiently prepared. </li> </ul> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><a href="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/Be_Prepared_Feb09.htm" target="_blank">Read more</a></span></p> <p align=right style='text-align:right'><span style='font-size:9.0pt; font-family:"Arial","sans-serif"'><a href="http://rs6.net/tn.jsp?e=001AbSXlb5yf4_YWFTTR1-v9TOn48qPYkU_zCSvOtbtjSa_rvhiybXCAjwuiUTBLD89uDkP66_NR6nHSxXR1xe2DbCYHffmwxHZMCo3rBXSy5zugM5NGtnMUh19WHxf-XoGshwo1K-5jhAl6ZURZXUn4JflTqzg0hIyI6O7Qt17E-ijWjQ0-QE2EpJhZdjMTvdb7s3564xNi1E=" target="_blank"></a></span></p> </td> </tr> <tr style='mso-yfti-irow:5'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'> <hr size=2 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:6;mso-yfti-lastrow:yes'> <td style='padding:3.0pt 3.0pt 3.0pt 3.0pt'> <p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#5D53F7'>Get a Second Chance When Your PC Crashes</span></b></p> <span style='font-size:8.0pt;font-family:"Arial","sans-serif; font-weight:bold;"'>reprinted with permission from the HP Small Business Center</span> <span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><img src="../../../images/bluescreenofdeath.jpg" width="150" height="113" hspace="10" vspace="10" align="right"></span> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>It's a common scenario. You're working at your computer when all of a sudden, with no warning, the PC freezes. Nothing seems to be working. The screen goes dark. You may even be unlucky enough to see the dreaded blue screen informing you that a critical error has occurred and Windows® will be shut down.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>You've just been the unfortunate victim of a system crash. If this happens to you, it's likely that you've recently added a new program, device, driver or application that your machine doesn't like, and this is its way of making its feelings known.</span></p> <p><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><a href="http://www.heartlandtechnologies.com/Newsletters/Customers/Sage/PC_Crashes_Feb09.htm" target="_blank">Read More</a></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:1.5pt;background:white;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'>&nbsp;</td> </tr> </table> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> </body> </html>